Terms & Conditions

Last updated: June 2026

Please read these Terms & Conditions carefully before using the S&B Scented Moments website or placing an order with us. By accessing our website or making a purchase, you agree to be bound by these terms.

1. General

S&B Scented Moments is a UK-based business. These terms and conditions apply to all transactions made through our website at www.sbscentedmoments.co.uk.

2. Orders

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion. You will receive an order confirmation by email once your order has been placed.

3. Pricing

All prices are listed in GBP (£) and are inclusive of VAT where applicable. We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time of your order.

4. Payments

We accept a range of secure payment methods. Payment must be made in full before your order is dispatched.

5. Shipping & Delivery

We aim to dispatch orders promptly. Delivery times may vary depending on your location and chosen shipping method. We are not responsible for delays caused by third-party couriers or circumstances beyond our control.

6. Returns & Refunds

If you are not satisfied with your purchase, please contact us within 14 days of receiving your order. Items must be unused and in their original packaging to be eligible for a return. We reserve the right to refuse returns that do not meet these conditions.

7. Product Information

We take care to ensure all product descriptions and images are accurate. However, slight variations in colour or appearance may occur due to the handcrafted nature of our products.

8. Intellectual Property

All content on this website, including images, text, and branding, is the property of S&B Scented Moments and may not be reproduced without our written permission.

9. Limitation of Liability

S&B Scented Moments shall not be liable for any indirect or consequential loss arising from the use of our products or website.

10. Contact Us

If you have any questions about these Terms & Conditions, please get in touch with us through our website.