Shipping & Delivery

At S&B Scented Moments, we want your order to reach you as quickly and safely as possible. Below you'll find everything you need to know about our shipping and delivery process.

Processing Time

All of our products are handcrafted in small batches. Orders are typically processed and dispatched within 2–5 business days. During busy periods such as Christmas or sale events, processing times may be slightly longer.

UK Delivery

We currently ship to addresses within the United Kingdom. Delivery times will vary depending on the shipping method selected at checkout.

Standard Delivery: 3–5 business days
Express Delivery: 1–2 business days

Delivery Costs

Shipping costs are calculated at checkout based on the size and weight of your order. We occasionally offer free shipping promotions — keep an eye on our website and social media for updates.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your parcel's journey.

Missing or Damaged Orders

If your order arrives damaged or does not arrive within the expected timeframe, please contact us as soon as possible and we will do our best to resolve the issue promptly.

Contact Us

If you have any questions about your delivery, please don't hesitate to get in touch via our website. We're always happy to help!